PLACING AN ORDER
To place an order, click on the "Add to Cart" button next to each item.
When you are finished shopping, select the view cart link and proceed to check
out. First time customers will be required to register. Return customers save
time, by simply inserting their username and password.
Click here to register now.
ORDERING
There is no minimum order. Shipping and Sales Tax are calculated and added to
the total order at check out.
SHOPPING ON-LINE
For your convenience, we have installed a Secured Shopping Cart via
Paypal where you may use your credit card for on-line ordering. If you
experience any difficulties in placing an order, please contact us.
TERMS
We accept credit cards through paypal. Paypal also allows you to
directly transfer from your bank account.
SHIPPING
We ship in stock items within 72 hours, but
custom orders will be handled on an individual basis.
RETURNS
We feel that you will be delighted with the quality of our merchandise. If however, for some reason you are not satisfied with your purchase from Frilly Frogs Boutique, you may return the item for a refund or exchange in the event that a different size is needed. Returns must be made within 10 days of receipt. Any merchandise returned after 10 days from receipt can only be returned for exchange or in-store credit. Please contact us by e-mail (FrillyFrogs@hotmail.com)for return item instructions. Shipping charges will not be refunded. We can not accept returns on items that have been personalized or monogrammed.
TRACKING YOUR ORDER
You may track the status of your order by clicking on the Order
Tracking Link, after which you will have to enter your specified user name and
password. Through this system you will be able to retrieve your basic shipping
information. Click here to TRACK
YOUR ORDER.
PRIVACY POLICY
Your privacy is important to us!
Making a purchase requires that you supply your contact information
(name-email-address-shipping address). When purchasing, you will create an
account that will store your information, so the next time you shop with us, you
will simply log in. Your information is strictly confidential. We use this for
your convenience, and to process our orders only.
The information you
provide to us will be used solely by us, to process your orders. We will not
distribute, display or sell any information you entrust to us. We will not
allow any third party access to your personal information unless forced to do so
by law. We will not solicit you or contact you outside of order
processing.
Please feel free to
contact us with questions and concerns.
Thank you.
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